Welcome to SCAPA! We respect your privacy and are committed to protecting your personal data. In line with the provisions of the Nigeria Data Protection Regulation and other applicable Data Privacy laws and regulations, SCAPA maintains the following privacy policies, which govern how we collect, use, store, share and protect your personal data when you navigate, visit or use our platform and services (regardless of where or how you navigate, visit or use it from) and tell you about your privacy rights and how the law protects you.
This Policy applies to our website and all database, applications, services, platforms, tools and physical contact with us, regardless of where, how you access or use them.
It is important that you read this privacy policy together with any other policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.
This Privacy Policy does not apply to services that are not owned or controlled by SCAPA, including third-party websites and the services of SCAPA’s Merchants/customers. By using or accessing our services, you agree to the collection, use, and disclosure of your personal data as described in this Privacy Policy. Your use of our Services is also subject to SCAPA’s Terms and Conditions and other policies and is meant to supplement and not override them.
Upon access to our platforms or use of our services, content, features, technologies or functions offered on our website, platforms (collectively the “Scapa Services”), or continuing to visit, navigate or use this platform, you acknowledge and confirm the acceptance and consent to this Privacy policy. This privacy policy also governs the use of Scapa Services and collaboration projects by our users and stakeholders, unless otherwise agreed through a valid written contract.
Our website may include links to third-party websites, plug-ins, platform and or applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party sites and are not responsible for their privacy policies and we are, therefore, not liable for how such third parties use or process your data. When you leave our website, we advise that you read the privacy policy of every website you visit.
We require your some personal data to provide you with SCAPA services which you have engaged us for based on the requirements from respective governmental regulations in line with the applicable Data Privacy regulations and our Data Privacy Policy.
To enable you access our services and website, we collect, store and process some of your personal data as required under the law. Your consent is required to make these services available to you in accordance with the law/regulation in force.
Unless required by a Legal or regulatory requirement for the provision of these services, your data will be held confidential. We will take all reasonable actions to ensure that the personal data of all customers are handled securely and in a controlled manner.
Personal data, or personal information, means any information about you from which you can be identified. We may collect, use, process, store and or transfer different kinds of personal data about you which we have grouped together as follows:
The personal data we collect depends on how you interact with us, the services you use, and the choices you make. SCAPA may collect information from the following sources. When you:
We collect the following types of information from you, some of which might be considered personal information under applicable law.
We automatically collect personal information about the interaction (such as clicks or views) with our links on a third-party website. This information includes, but not limited to: (i) the IP address and location derived from the IP address; (ii) internet or other electronic network activity information like the referring websites or services; (iii) the time and date of each access; (iv) device settings, such as browser type, operating system, and language; (v) cookies, as described below, and mobile advertising identifiers. We use SCAPA Link Metrics to provide the Services, to understand and analyze how our Services are used and to identify trends, and to detect, deter and prevent malicious, fraudulent or unlawful activity.
You may decline providing this personal data and you may use web browser or operating system controls to prevent certain types of automatic data collection. If you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.
We use the Personal Data we collect to:
We do not sell, trade or rent personal data to any individual or organization. We will not share or disclose your personal data with a third party without your consent except as necessary to provide the services or as described in this Privacy Policy.
We may disclose your personal data:
Processing of Personal Data by SCAPA shall be lawful if at least one of the following applies:
We will only use your personal data for the purposes for which we collected it, unless we consider that we need to use it for another reason and that reason is compatible or similar with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose not contemplated or contained in this policy, we will notify you and we will explain the legal basis which allows us to do so.
You do not need an Account to access our website, and you can view our services without registering, thereby limiting the type of information that is collected about you. If you register and have a SCAPA Account, you may access, correct, or request deletion of your personal information by sending us an email at support@scapa.io scapaassurance@gmail.com
Registered merchants who have Personal Information held by SCAPA are entitled to reach out to SCAPA to exercise the following rights:
Note that some laws may prevent us from providing access to your personal data or otherwise fully complying with your request depending upon the circumstances and the request. For example, producing your information may reveal another person’s identity. We reserve the right to charge an appropriate fee for complying with your request where applicable law allows, and/or deny your requests where they may be manifestly unfounded, and excessive, or otherwise objectionable or unwarranted under applicable law.
All requests are to be sent by email and will be reviewed and responded to by SCAPA’s Data Protection Officer within a 30 day period.
We strive to provide you with choices regarding certain personal data uses, particularly around marketing, sales, promotions and or advertising.
We may use your personal data to form a view on what we think you may want or need, or what may be of interest to you. This is one of the ways we decide which products, services and offers may be relevant to you.
You may receive marketing communications from us if you have requested information from us or purchased, received/used our services and you have not opted out of receiving that marketing.
You can request that we cease sending you marketing messages at any time by contacting us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service provision, service experience or other transactions.
We employ the use of cookies and similar technologies on our website. We use Cookies to remember users, customize our services, content and advertising, help ensure that your account security is not compromised, mitigate risk and prevent fraud, to promote trust and safety on our website and to ensure you get the best experience when using our website.
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you disable cookies, you will not be able to use some features of the Services.
Please see more information about our cookies policy here
At SCAPA, we take data security seriously. We always strive to ensure that your personal data is protected against unauthorized or accidental access.
We have established adequate controls in order to protect the integrity and confidentiality of personal data, by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data with us from being accidentally or deliberately compromised.
We also use industry recommended security protocols to safeguard your personal data. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to our building and files, and only granting access to personal data to employees who require it to fulfill their job responsibilities. Employees may have access to personal data only as is appropriate for the type and scope of the task in question and are contractually forbidden to use personal data for their own private or commercial purposes or to disclose them to unauthorized persons, or to make them available in any other way.
All practical steps shall be taken to ensure that your personal data will not be kept longer than necessary and will comply with all statutory and regulatory requirements concerning the retention of personal data.
SCAPA endeavors to protect the information it collects about its customers and users using reasonable security processes and controls, however, despite these efforts, no security measure is perfect or impenetrable and we do not guarantee or warrant that such measures will prevent unauthorized access to the information about you that is stored by us. In the event we experience a breach of security, we will promptly notify you if your personal information has been compromised, in accordance with applicable law.
You can help prevent unauthorized access to your Account by selecting and protecting your password appropriately, making use of two-factor authentication, and limiting access to your computer and browser by signing off after you have finished accessing your Account.
On proactive measures, we have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, privacy practices including any requests to exercise your legal rights, please contact the DPO by sending an email to support@scapa.io scapaassurance@gmail.com or visit us at our Lagos address at 55G Adebisi Omotola Close, Victoria Island, Lagos, Nigeria.
You have the right to make a complaint at any time to the National Information Technology Development Agency and Nigeria Data Protection Bureau, the regulators for data protection. We would, however, appreciate the chance to deal with your concerns before you approach the regulator, so kindly contact us in the first instance.
If your personal data is violated at any given time, you are at liberty to contact our Data Protection Officer (DPO) for appropriate sanctioning and treatment.
Within a reasonable timeframe of receiving a complaint, SCAPA shall notify you in line with data privacy requirements of either:
Remedies shall include but are not limited to investigating and reporting to appropriate authorities, recovering the personal data, correcting it and enhancing controls around it.
As part of providing our services, we may rely on third-party servers, databases co-located with hosting providers, resident in foreign jurisdictions, which constitutes the transfer of your personal data to computers or servers in foreign countries. Countries where we process data may have laws different from, and potentially not as protective as the laws of Nigeria and the European Union (EU). We take steps designed to ensure that the data we collect under this Privacy Policy is processed and protected according to the provisions of this Policy and applicable law wherever the data is located.
Where personal data is to be transferred to a country or organization outside Nigeria, SCAPA shall put adequate measures in place to ensure the security of such personal data. Any transfer of personal data out of Nigeria will be in accordance with the provisions of relevant data protection regulations. In particular, those listed in Nigeria’s National Information Technology Development Agency’s [“NITDA”] White List of Countries or the General Data Protection Regulation’s [“GDPR”] Adequacy List).
We retain the personal information we receive as described in this Privacy Policy for as long as you use our services or as necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable tax or legal obligations and laws in respect of data retention.
We will retain your information for the following periods:
You agree to defend, indemnify and hold harmless SCAPA, its affiliates and their employees, officers, directors, representatives, contractors, business partners, successors and assigns from and against any third party claims and actions, resulting from the collection, use and or processing (or otherwise) of your data and in respect and costs (including reasonable attorneys’ fees and expenses) or liabilities whatsoever suffered or incurred directly or indirectly by us in consequence of such collection, usage and or processing or your breach or non-observance of any of these policy.
SCAPA reserves the right to update, modify or amend this Privacy Policy as our technology and services evolves and/or as required by business or legal requirements. If there are material changes in the ways we use or share personal data previously collected from you through our Services, we will provide notice or obtain consent regarding such changes as may be required by law.
Updates to this Privacy Policy will be made available on our website and is effective from the date provided on our website.
We require that you all your personal data, are accurate, up-to-date and complete to enable us comply with regulatory requirements and applicable laws. Kindly inform us of any changes in your personal data by sending us an email on support@scapa.io scapaassurance@gmail.com or visit us at our Lagos address at 55G Adebisi Omotola Close, Victoria Island, Lagos, Nigeria.